USCIS to launch agency wide policy review in ten issue areas

U.S. Citizenship and Immigration Services (USCIS) has announced the results of a public survey that launched the USCIS Policy Review, an unprecedented, top-to-bottom examination of the agency’s adjudication and customer-service policies. The survey results helped USCIS select the first 10 issue areas to address in the agency-wide review. The USCIS Policy Review will begin by examining policies in the following issue areas:

1.) National Customer Service Center;
2.) Nonimmigrant H-1B;
3.) Naturalization and Citizenship;
4.) Employment-based Adjustment of Status;
5.) Family-based Adjustment of Status;
6.) Employment-Based Preference Categories 1, 2 and 3;
7.) Refugee and Asylum Adjustment of Status;
8.) Form I-601;
9.) General Humanitarian; and
10.) Employment Authorization and Travel Documents.

USCIS is now establishing internal working groups to focus on each of the 10 issue areas. The working groups will include USCIS adjudicators, policy analysts, attorneys, customer-service representatives and other experts from within the agency. Throughout the Policy Review, USCIS will continue to engage with the public and seek its feedback to ensure that the resulting policies are informed, responsive and effective.

Link to press release.